I got your message:

Gary Kinnard

• March 25, 2020 20:13

OK! I got your message! I printed everything out so I would make sure I did everything exactly like you said. I went to my account and it say's I have Plus, but when I open up Realplayer all it shows is some crappy Video's. I went to Control Panel to make sure UAC is turned on? As of two weeks ago my Realplayer was working fine! I think if you check for past complaints I have only contacted you two maybe three times, and I think for the number of years I have been with you that is very good! My cell number is 512-656-1219 (Austin, Texas) If you can IP into my computer to find out what the problem is. I am at the end of what I know... Thank You

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  RN Support

  • March 25, 2020 21:08

  We sent you another email. Please reply to it and we will take it from there.

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