No videos to download on this page

null null

• April 08, 2020 15:02

Hi

I have never had a problem downloading YouTube videos until a few days ago. I have tried all suggestions posted in this forum, all have been unsuccessful.

I can download from Vimeo but I am unable to download from YouTube. When using the downloader it will not find the video. I have tried 'restart downloader', opening RealPlayer and finding the video via the link where' unable to download' is the response. I have uninstalled and reinstalled Real Player, checked that the extension is enabled, tried through different browsers, and checked the firewall.

Anyone have any suggestions?

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  GENE CARSON

  • April 08, 2020 17:07

  I have been hearing real player say that the technicians are working on it. That has been going on for about 2 months that they have been saying that. All I can say is what techs are working to correct this problem must be working at a SNAILS PACE. Plus they never e-mail with updates on the situation.

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  null null

  • April 08, 2020 17:54

  Hi Gene - thanks for this. It was working for me until a few days ago then all of a sudden it stopped. I can download Vimeo videos though so very strange.

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  RN Support

  • April 08, 2020 21:42

  Due to the current COVID-19 pandemic, the Internet is experiencing an unprecedented surge in traffic as most work from home. As a result, many leading video hosting websites are reducing bandwidth and quality, which can impact the RealDownloader at times. Our team is hard at work to ensure that the RealDownloader is functioning at its best. We request your understanding, as it may sometimes be necessary to retry downloading a video after a while.

  In your case, YouTube is throttling bandwidth.

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  null null

  • April 09, 2020 10:08

  Ok guys, thanks for posting.

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