for at least a month

vernon brown

• April 11, 2020 18:53

real player has not worked for month now as far as searching or downloading, have tried to reinstall and clear cashe nothing is working right

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  RN Support

  • April 14, 2020 20:55

  You can still use a web browser like Chrome, Firefox, Edge or Internet Explorer to download videos.

  In the meanwhile, can you please let us know the following information:

  1. Please go to C:\Program Files (x86)\Real\RealPlayer.

  2. Right click on videodl.exe and click Properties and then the Details tab.

  Please provide us with the version number you see there.

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