Unable to download video's from yourtube

Dan Ondich

• April 13, 2020 15:28

I've reported this problem before, as have others.  I was told it was a problem with the bandwidth and not the downloader because I could load video's from other sites.  However, that does not appear to be the  problem since I --can-- download older video's on YouTube without a problem.  Please respond.

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  GENE CARSON

  • April 13, 2020 17:08

  I think it is just there way of saying that they don't want us as customers anymore.Keep saying they are working to remedy the situation but they are short staffed because of Coronavirus. I have been hearing that now for well over a month now.

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  RN Support

  • April 15, 2020 17:59

  Dan,

  Popular video hosting websites are throttling bandwidth, YouTube being one. We don't control how these websites manage their bandwidth. Therefore the only solution is to wait and try after a few days.

  Please note: If you are able to download videos from other sites, it clearly indicates that the Downloader is working.

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  randy bloomhuff

  • April 16, 2020 15:03

  downloader does not work. he means other sites other than real player..that statement from real is a crock. I can download from other programs but not from ' REAL JUNK'

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