Realplayer doesn't download

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• April 20, 2020 22:17
• Edited

It shows it downloading then when it gets to the end get a message unable to download

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  Diane Imfeld

  • April 21, 2020 01:52

  I'm still unable to download, no matter what I try...whether with the drop down or with the app.  It shows that it sees the video, it shows that it's downloading and then ends up with "Unable To Download"...I paid for this....not happy. 
  I've also followed all the steps you mention regarding deleting in Internet Options.

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  RN Support

  • April 21, 2020 17:40

  We have noticed that YouTube is blocking videos from being downloaded at this time. There are other video hosting websites where you can still download videos from which suggests that the Downloader is still working and not broken.

  We don't control websites hosting videos so there is very little we can do to force our Downloader to download videos. We will continue to investigate if there are other ways to download videos from these popular websites but at this time our only request is to be patient so these websites allow videos to be downloaded again.

  However, if you are unable to download videos from a different website, please copy and paste the website address (URL) of the video that you are unable to download.

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