downloads

Don Jackson

• May 01, 2020 16:55

My video downloads for quite a while now have been distorted and really worthless. It has been going on for many months with some occasional successes, What could be a possible reason and solution? I know you say that downloads could be problematical at this time, but this has been happening for quite a while.

0

• 

  RN Support

  • May 01, 2020 17:16

  Please restart your computer and try again. If it still fails, can you please follow these steps and try again?

  1. Open Internet Options from the search window.
  2. Under General Tab, click Delete in Browsing History and follow prompts.
  3. Close Internet Options.

  Once you are done resetting your Internet Options, please follow these steps:

  1. Using Chrome, Firefox or Edge, go to YouTube.com and play any video and click the Downloader button. (This action will still show "Unable to download" message)
  2. Close all Windows
  3. Restart your PC

  Now try your video. If the issue persists, please let us know.

  0

Please sign in to leave a comment.