Unable to download

Sandi Hampton

• May 02, 2020 10:01

No matter what I do the videos will no longer download.  What can I do to rectify the situation?  Please advise.

0

• Official comment

  

  RN Support

  • May 05, 2020 20:23
  • Edited

  Please restart your computer and try again. If it still fails, can you please follow these steps and try again?

  1. Open Internet Options from the search window.
  2. Under General Tab, click Delete in Browsing History and follow prompts.
  3. Close Internet Options.

  Once you are done resetting your Internet Options, please follow these steps:

  1. Using Chrome, Firefox or Edge, go to YouTube.com and play any video and click the Downloader button. (This action will still show "Unable to download" message)
  2. Close all Windows
  3. Restart your PC

  Now try your video. If the issue persists, please let us know.
• 

  Adam Komadowski

  • May 03, 2020 12:22

  I believe that the censor is in effect. Any BS China asses uploads are no problem, but better quality movies are …"due to covid-19..." bla, bla, bla

  Total control = Total tyranny

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