Finding and downloading Web Videos

lori walton

• April 13, 2020 19:53

I've uninstalled and reinstalled.  I've checked for updates.  No matter which way I go, the realplayer will not search for, nevermind download music videos.  I type in the name of the song, a message pops up about cookies.  I click ok, nothing else happens.  I open the downloader, which otherwise does not pop up, I paste in the video's web address, it says: "no videos found at that web address."  I don't think any of this has anything to do with the internet not having bandwith.  Someone with RealPlayer, please advise.

 

Thank you.

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  RN Support

  • April 15, 2020 18:00

  Can you please let us know the following information:

  1. Please go to C:\Program Files (x86)\Real\RealPlayer.

  2. Right click on videodl.exe and click Properties and then the Details tab.

  Please provide us with the version number you see there.

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