"Key Exchange" error when playing DVDs.

Windel Mcclure

• May 02, 2020 03:09

Yesterday I was able to play DVDs with RealPlayer, today I keep getting this "Key Exchange" error message. I checked your site and followed the instructions but my preferences were already set to RGB. I see I'm not the only one who's encountered this problem but there is no readily available remedy. What do I do?

 

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  RN Support

  • May 05, 2020 20:31

  Is this the same DVD you are trying to play? Is this DVD from a different region?

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