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Having trouble Downloading Videos

man why don't you get this crap fixed we shouldn't have to call about getting this shit fixed we all paid for this product and what good is it to us if we can't download anything ya'll stop taking call's because you know people would be calling in but im going to talk to my lawyer today about you and real player what we have do about this bull shit then you tell us to call you tube we don't know nothing about calling you tube don't even know the number this your product get this shit fixed or you going to have a lawsuit i promise you that and i know your name too

latrice reaves

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PS don't keep telling me to call know dam you tube because i don't know the number and your suppose to check and see what's going on with this not us get off your ass and find out and let people know

latrice reaves 0 votes
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Technology, as you know it is constantly and ever changing for the better.

That being said, YouTube and other websites are also constantly making changes to their websites by introducing newer technologies. Every time they make such changes and introduce newer technologies, it breaks our RealDownloader.

Our engineers have always been able to resolve these issues and as always, we have resolved the current downloader issue.

To resolve the downloader issue, please restart your computer and try again. If it still fails, can you please follow these steps and try again?

1. Open Internet Options from the search window.
2. Under General Tab, click Delete in Browsing History and follow prompts.
3. Close Internet Options.

Once you are done resetting your Internet Options, please follow these steps:

1. Using Chrome, Firefox or Edge, go to and play any video and click the Downloader button. (This action will still show "Unable to download" message)
2. Close all Windows
3. Restart your PC

Now try your video. If the issue persists, please let us know.

Real CS 0 votes
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