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i can't search for videos. it keep asking me to upgrade my drivers

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4 comments

  • RN Support

    We are aware of this issue and our engineers are working on fixing it. 

    Until such time, request you to use a web browser like Chrome, Firefox, Edge or Internet Explorer to search and download content.

    0
  • Dennis Young

    my searches keep coming up empty

    0
  • Dennis Young

    why me?

    all my searches come up empty... I used to go to the web to download music.  now i get a discover button that wont let me discover nothing after sp[ending my hard earned $40.00.

    0
  • RN Support

    Dennis,

    If you want the Web Videos, you will need to install RealPlayer v.18. Here is the link to install RealPlayer v.18. 

    https://customer.real.com/hc/en-us/articles/360057971913-Installing-RealPlayer-v-18

    Discover is a different product but you can still download videos if you use a web browser and search for your videos.

    0

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