Unable to Up load items into my Albums
I am not able to upload photos into my album for the past 4 days .
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Is there any specific error message you see when you upload photos to your album? Can you also please confirm that you are signed into your RealTimes account?
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Am signed in the my account , I have been successfully transferring photos for weeks, then suddenly , nothing happened and the photo would not upload, no message at all and eventually a red bar appeared at the bottom of the photo saying timed out !
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Can you please sign out and sign back in. If the issue persists, we can take it offline.
Please let us know.
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I have now signed in twice and there is no change and items cannot be uploaded. The first time I resigned in the basic format changed from the old black and white background to the new light blue, which showed I had not signed out for a very long time. Also I have been uploading onto cloud almost on a daily basis and I could see no reason why it should have stopped. There is plenty of storage left in my account.
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