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sign in problem

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3 comments

  • Roosevelt Powell Jr

    i can`t sign to real player

    0
  • Real CS

    Hubert,


    To resolve your issue, please "over-install" RealPlayer by going to www.real.com. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

     

    0
  • Real CS

    Roosevelt,

    Can you please let us know what errors you get when you sign in?


    In the meanwhile, please "over-install" RealPlayer by going to www.real.com. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

    0

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