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Download von YT nicht mehr möglich

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4 comments

  • Official comment
    RN Support

    Technology, as you know it is constantly and ever changing for the better.


    That being said, YouTube and other websites are also constantly making changes to their websites by introducing newer technologies. Every time they make such changes and introduce newer technologies, it breaks our RealDownloader.

    Our engineers have always been able to resolve these issues and as always, we have resolved the current downloader issue.

    To resolve the downloader issue, please restart your computer and try again. If it still fails, can you please follow these steps and try again?

    1. Open Internet Options from the search window.
    2. Under General Tab, click Delete in Browsing History and follow prompts.
    3. Close Internet Options.

    Once you are done resetting your Internet Options, please follow these steps:

    1. Using Chrome, Firefox or Edge, go to YouTube.com and play any video and click the Downloader button. (This action will still show "Unable to download" message)
    2. Close all Windows
    3. Restart your PC

    Now try your video. If the issue persists, please let us know.

  • soccerclubswapshop

    and the thieving bastards are knowingly still taking monies from customers whilst knowingly not providing a service they claim.

    The matter has been in to the courts and they face a huge fine and they are up for closure as this was judged as a deliberate "taking money under false pretences, and theft"

    More news to follow  as now going for total closure and refund to all customers of monies and compensation

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  • phil watkins

    you all know that your instructions are a total load of rubbish, you will be facing plenty of court action  as it is deliberate fraud

    0
  • RN Support

    We make changes to our Downloader today and released it earlier today. These are the instructions that will have to be followed each time we make new releases. Therefore, please let us know if you followed these instructions.

    Please note: Every time websites make changes on their end, it will break the Downloader function. 

    You can confirm if you have the version number of videodl.exe which can be found at C:\Program Files (x86)\Real\RealPlayer as 2020.5.29.0 or 2020.5.8.0

    0

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