will not download videos. .

Den E

• June 26, 2020 14:38

neither with the free version nor express (i deleted the account) .currently using win10

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  Julia Miller-Shumaker

  • June 26, 2020 18:26

  I cant down load nothing . when I try it tells me not authorized and i have been a member for two years . If I don't get to down load soon then i will buy my own and do away this web.

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  RN Support

  • June 26, 2020 21:10

  Can you please let us know the following information:

  1. Please go to C:\Program Files (x86)\Real\RealPlayer.
  2. Right click on videodl and click Properties and then the Details tab.

  Please provide us with the version number you see there.

  Could you also provide us with a sample URL that you are trying to download?

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  Kenrick Greene

  • July 05, 2020 19:05

  Real Player Plus is not Downloading from You Tube Internet. 

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  RN Support

  • July 14, 2020 22:33

  Kenrick,

  Can you please let us know the following information:

  1. Please go to C:\Program Files (x86)\Real\RealPlayer.
  2. Right click on videodl and click Properties and then the Details tab.

  Please provide us with the version number you see there.

  Could you also provide us with a sample URL that you are trying to download?

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