NO VIDEO.

Norm Norton

• July 10, 2020 23:21

WIN 7 64

Uninstalled and re installed Real Player as it refused to download and would periodically drop offline

I am now able to download but only audio comes through, no video.

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  RN Support

  • July 14, 2020 21:19

  It is possible you have one of these issues.

  1. Outdated display drivers. Please update your drivers by going to Device Manager or do an Windows Update.
  2. You have dual display adapters. (Disable one of them while keeping the other active)
  3. If the issue persists while doing the second step, alternate between the display adapters

  Hope this helps else please let us know.

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