Downloader Malfunction

Cordell Dickerson

• July 16, 2020 06:57

My RP Downloader only shows the Download button without any of the other options usually in the box at center screen.Interestingly enough the video willl appear to download but with no title or other information.If you could please assist I would greatly appreciate it.Thank You.

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  RN Support

  • July 17, 2020 18:03
  • Edited

  Can you please let us know the following information:

  1. Please go to C:\Program Files (x86)\Real\RealPlayer.
  2. Right click on videodl and click Properties and then the Details tab.

  Please provide us with the version number you see there.

  Could you also provide us with a sample URL that you are trying to download?

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