Downloading problems

null null

• July 22, 2020 23:38

Unable to download:

Version number: 2020.5.29.0

Example: https://youtu.be/0TDd9K4Mg2g?t=167

 

0

• 

  Simone Friedrichs

  • July 24, 2020 14:55

  I am not able to download anything anymore, the download bottom doesn´t show, and when I copy and paste an address of a video in the web video page of Real Player, the page simply stays blank and nothing happens

  I appreciate you help,

  SF

   

  0
• 

  RN Support

  • July 24, 2020 21:01

  https://youtu.be/0TDd9K4Mg2g?t=167 This video has codecs that are not compatible with RealDownloader yet. Our engineering is look at it and may be incorporated in a future release.

  0
• 

  RN Support

  • July 24, 2020 21:03

  Simone,

  Can you please let us know the following information:

   

  1. Please go to C:\Program Files (x86)\Real\RealPlayer.

  2. Right click on videodl and click Properties and then the Details tab.

   

  Please provide us with the version number you see there.

   

  Could you also provide us with a sample URL that you are trying to download?

  0

Please sign in to leave a comment.