When I click the "Download a video from a web link" button, no window opens for me to paste the URL into. This happened a few weeks ago, then it was fine, now it's back to not working. Any ideas?
about 5 days ago realplayer downloader was working great to download every video and playlist i wanted. then all the sudden i started getting "unable to download" messages. and i haven't been able to download anything since then. this problem has nothing to do with browser settings, temp files, or anything like that. i just want to know how long this problem will take to be fixed so that i can start to use realplayer downloader again.
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Eric & Carol,
Can you please let us know the following information:
1. Please go to C:\Program Files (x86)\Real\RealPlayer.
2. Right click on videodl and click Properties and then the Details tab.
Please provide us with the version number you see there.
Could you also provide us with a sample URL that you are trying to download?