I cannot locate my account with Real Networks.

BREAUX LEONARD

• September 03, 2020 19:39

My computer crashed, I purchased real networks player. I would like to reinstall the program. The problems are, I cannot locate my account with Real Audio, and my email with my password has changed. I don't have access to that email any more.

How can I recover my program and account information

Leonard Breaux

lxxxxx@gmail.com

 

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  RN Support

  • September 03, 2020 22:07

  We see an active RealPlayer Plus v.18 under your cableone email address. You can still sign into RealPlayer with this email address (even if you don't have access to this email) to activate the Plus features. If you've forgotten your password, please let us know.

  To install the RealPlayer Plus, please follow these instructions.

  https://customer.real.com/hc/en-us/articles/360047590914-Installing-RealPlayer-20-20

  Please note: We have redacted your email address mentioned here to protect your privacy.

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