Real Jukebox

Malcolm McCombs

• October 03, 2020 17:46

On 08 December of 2000 using the mail address of mick@innet.com (I no longer have that email account)  I purchased Real Jukebox for $29.99 and issued an order number.

ORDER #21184260 and directed to download the program from the following address.

HTTPS://SECUREFORMS2.REAL.COM/RCPT.HTML?EC=MEYG6:21184260:JBPP:EN

I  was given serial number SN 352-686706-9593.

All has been good, but I recently upgraded my Windows from 7 to 10 and now I cannot get the software to install.  What are my options?

Thank you!

With regards,

Mick McCombs

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  RN Support

  • October 26, 2020 22:33

  You can always install the latest version of RealPlayer from www.real.com

  Please note that, older versions are not available in our system, and we are no longer supporting RealPlayer 16 and any version before that. Your purchase was over 20 years ago.

  As RealNetworks makes new products available to customers, it's not possible for us to continue supporting older products.

  We are now offering RealPlayer 2020/RealTimes. This is the latest version of RealPlayer with many additional features. To access the Premium features of RealPlayer 2020 will require a new purchase, because this is a new product. However, since you purchased RealPlayer before, I would like to offer you a discount to purchase the latest version.

  And to benefit from this special offer, please, click on the link below:

  https://order.real.com/rn/en/us?p=6011

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