Our system shows that your yearly subscription was cancelled due to non payment of the yearly fees. We sent you multiple emails requesting you to update the credit card. Failing to do so, cancelled your subscription. In addition, please note that, older versions are not available in our system, and we are no longer supporting RealPlayer 16 and any version before that.
As RealNetworks makes new products available to customers, it's not possible for us to continue supporting older products.
We are now offering RealPlayer 2020. This is the latest version of RealPlayer with many additional features. To access the Premium features of RealPlayer 2020 will require a new purchase, because this is a new product. However, since you purchased RealPlayer before, I would like to offer you a discount to purchase the latest version.
And to benefit from this special offer, please, click on the link below:
If you have additional questions, please let us know
Lastly, you can use your new email address to create a new account.