Two things

null null

• October 29, 2020 04:50

First: Only a horrible company hide their contact information like you do, do you hate your customers???

Second: I have the premium version (or something like that, well I paied for it) and now it was an update ( to 20/20 or what it´s named) and now I can´t download videos no more. Why????

0

• Official comment

  

  RN Support

  • November 06, 2020 00:12
  • Edited

  We have resolved the download issue. Please follow the instructions from the below link to download videos again.
  
  https://customer.real.com/hc/en-us/articles/360058635933
  
  Please note: If you are using RealPlayer v.18, please scroll down the page for instructions.
  
  If the issue persists, please provide us with a sample URL that you are unable able to download.
• 

  null null

  • October 29, 2020 04:51

  So this wasn´t the ectually support????

  0

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