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cant download

hi I have paid for RP i have windows 10 using chrome but cant down any videos i have done all what you say but nothing can you please help.

Kevin Edwards

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We have the same issue, as well as playlist, not working. Deleted the browsing history,  eventually they will ask for this info Videodl 2020.7.28.0

Stephen McCulloh 0 votes
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Kevin,

Can you please let us know the following information:

1. Please go to C:\Program Files (x86)\Real\RealPlayer.
2. Right click on videodl and click Properties and then the Details tab.

Please provide us with the version number you see there.

Could you also provide us with a sample URL that you are trying to download?

Real CS 0 votes
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