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4 comments

  • Gary Uturo

    Having the same problem Bruce. WTH??? Installed the new RealPlayer 20/20 now I can't download any videos.

     

     

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  • Barry Fitzgerald

    me too

    0
  • Barry Fitzgerald

    I uninstalled, downloaded v18 and reinstalled it. Everything works fine now.

    0
  • RN Support

    Bruce, Gary,

    Can you please let us know the following information:

    1. Please go to C:\Program Files (x86)\Real\RealPlayer.
    2. Right click on videodl and click Properties and then the Details tab.

    Please provide us with the version number you see there.

    Could you also provide us with a sample URL that you are trying to download?

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