download still does not work after deleting the file you have in the red print

Larry Gruber

• November 03, 2020 23:43

Getting no videos to download on this page

0

• Official comment

  

  RN Support

  • November 05, 2020 20:37

  We have resolved the download issue. Please follow the instructions from the below link to download videos again.
  
  https://customer.real.com/hc/en-us/articles/360058635933
  
  Please note: If you are using RealPlayer v.18, please scroll down the page for instructions.
  
  If the issue persists, please provide us with a sample URL that you are unable able to download.
• 

  null null

  • November 04, 2020 00:37

  Same problem here …… What's going on ?

  0

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