RealPlayer Plus の　DVD書き込み　が出来ません。

Masa Tanaka

• April 29, 2025 04:38

田中正俊です。4月28日のメール拝読。私の誤解を深謝します。RealPlayer Plus でした。これについて改めてお伺いします。一時出来たDVDの書き込みが出来なくなりました。ホーム画面左側の「書き込み」表示も消えています。どうしたら良いのか教えて下さい。　　メールでの件。別なメールアドレス無し。カード番号35730000....3245郵便番号094-0013　です。　　　　　[toshi-masa@kud.biglobe.ne.jp]

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  RN Support

  • May 05, 2025 19:54

  Here is what we would like you to do to confirm if the problem is RealPlayer (software) or your DVD Drive (hardware).

  1. Insert a blank DVD in your drive.
  2. Go to My PC and double click your DVD drive.

  If Windows says "Insert DVD" even though you have inserted a disk, it means that the DVD drive is not able to read the disk in it. So this indicates that the problem is your hardware. However, if Windows prompts you to do something with the disk as in "What do you want to do" etc..., it means that RealPlayer is not configured properly. 

  If the latter (RealPlayer), could you please let us know if you have more than 1 DVD drive in your PC? If the former (DVD Drive), you will need to either get in touch with your PC manufacturer or get a new DVD drive.

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