updating billing information

Giovanni Arcidiacono

• July 28, 2025 12:00

Dear Sirs,

I am afraid the mistake is not still made out. I noticed that the expiration date of the card quoted is 2020, so I wonder how my payments were made  subsequently up to 02/2025, the start valid date of my current card.

Since I have always been a member of Real Player, I could do any change to my subscription even starting from the beginning but to get the membership.

 

1

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  RN Support

  • July 31, 2025 17:28

  You will need to contact your credit card company as they are one who allowed the transactions to go through up until recently.

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  Adrienne Lee

  • July 31, 2025 18:45

  I need help.setting up reaplayer mobile

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  RN Support

  • August 01, 2025 16:38
  • Edited

  Adrienne,

  If you have an active RealPlayer subscription, you will need to sign into the RealPlayer mobile app. You can install the app either through iTunes or Google Playstore.

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