I can't log in from a new laptop

Nicholas Olivo

• September 17, 2025 17:03

I just logged in on my old laptop.

I'm trying to log in on my new laptop as well and it keeps telling me my password is wrong.

I literally just logged in with that password on my old laptop. I have both laptops on at the same time.

Why won't realplayer let me log in on a new device? I don't want to pay for a new account on every device. Especially when my old laptop is no longer functional.

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  RN Support

  • September 18, 2025 21:12

  Can you please make sure you are using the correct email address? The email address used in this account is not a paid account. This email address has an extra "1" at the end of your numbers in the email address.

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