Unable to download from Vimeo

Kathleen Colburn

• October 08, 2021 21:05

I have RealPlayer Downloader version 20.0.5.307 and Firefox version 93.0. In the past I was able to download videos from Vimeo. Now when I attempt to download, the drop down appears, I click on Download the Video, it appears to download extremely quickly, the video is listed in the download list, but when you click on the video a message pops up "RealPlayer needs to download new software to play this clip.". I have the latest version. What can be done to correct this problem?

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  RN Support

  • October 08, 2021 21:17

  This issue has been escalated to our engineering team. They are investigating why videos from vimeo.com can't be downloaded.

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  Bob Miller

  • October 17, 2022 16:29

  I'm unable to unload Vimeo videos, as in Kathleen's case.  Has a solution been found?
  Bob, pdc2199@gmail.com

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