Downloader - Extremely Slow Download.

Patrick Lee

• October 17, 2021 10:06

I used to be able to download ~80Mbps. 
But today, I cannot get pass 0.60Mbps... I restarted my computer Nth times. 
And still not working. 
I even go back to the youtube I download last week, abd re-download to test. 
Same slow speed~~~

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• Official comment

  

  RN Support

  • October 17, 2021 17:08

  We have identified the slow download speeds. Our engineering team is looking into it. Unfortunately, we don't have a workaround at this time. We have a list of affected users and we will email you as soon as the issue is identified & resolved.
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  Patrick Lee

  • October 17, 2021 10:10

  Just for reference, I have the paid Plus account. Argh~

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  null null

  • October 17, 2021 11:35

  Me too. I had been working on the problem, since last update.

  Scratch that.... The reason I upgraded WAS THE EXTREMELY S L O W downloads, especially from YOU TUBE!!!

  Just think, I was almost angry enough to try premium, but I see People whom paid the premium got screwed like us. 

   

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  Patrick Lee

  • October 17, 2021 19:49

  Real CS, Thanks for the info. 
  But as a paid Plus user, how your company compensate the customers?
  They charge me FULL Price for the updated version (I paid for the previous version as well).  

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