Are You telling me I can't remove my credit card information?

Regina Pope

• October 19, 2021 02:51

I want to delete my credit card information for several reasons. I am not interested in how secure you keep my data, I want to remove my card. I have been with you for years. I think over 20 years. Since when I can't have control over my financial information that I have in my profile. 

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  null null

  • October 19, 2021 13:26

  Yes that is a problem.

  Here is a solution.

  Contact your bank for a new card with a new number, then look into the possability that your bank may have something like Disposable Cards, that you use once, and forget. consider that. 

   

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  RN Support

  • October 19, 2021 20:57

  Regina, we see that you have an active RealTimes Premium (Annual) subscription. This is a yearly subscription that auto renews each year. If you want your credit card to be deleted, you will have to cancel your subscription first. You can't have an active subscription and not have a credit card on file. So please let us know how you want to proceed with this.

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