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uninstalled then reinstalled - and it still won't download the video it finds and promises to do


1 comment

  • RN Support

    From your description, it looks like something (firewall program or Windows component) on this particular PC is blocking your downloader to work properly.

    Can you please let us know the following information:

    1. Please go to C:\Program Files (x86)\Real\RealPlayer.
    2. Right click on videodl and click Properties and then the Details tab.

    Please provide us with the version number you see there.

    Could you also provide us with a sample URL that you are trying to download and the web browser you are using?


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