As a restricted user you don't have adequate windows operating system rights to use this program to install software please contact your system administrator for help

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• December 09, 2021 17:31

I am trying to install on Windows 11.  I get this message 'As a restricted user you don't have adequate windows operating system rights to use this program to install software please contact your system administrator for help.'  I am the administrator and have tried to run as administrator and it doesn't work.  anyone have any ideas?

 

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  RN Support

  • December 21, 2021 16:08

  You can right click on the installer and choose "Run as an administrator". If you continue to see this message, you will have to contact your PC manufacturer to ensure you have all the rights of the administrator.

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  Des Sosu

  • March 02, 2022 02:28

  I have the same problem and right-clicking the installer and choosing "Run as administrator" does not work. Every app I installed has no problem installing. So, this must be a RealPlayer issue. I can install on Windows 10 but not on Windows 11.

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  RN Support

  • March 02, 2022 17:26

  Des,

  Please follow these instructions and send us a screenshot. It will help us better understand your issue.

  1. Launch Windows 11 Settings app.
  2. Go to “Accounts > Family & other users.”
  3. Take a screenshot of your "Windows Username" and the associated rights shown right below it.

   

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  Des Sosu

  • March 02, 2022 18:34
  • Edited

  Hi Real CS,

  I'm an IT Support Consultant and I was installing with the built-in Administrator account and I still got the same error message on Windows 11. All the apps I've installed on my Windows 11 laptop never gave me any problem.

  Thank you.

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