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Downloader is NOT working

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9 comments

  • Official comment
    RN Support

    We successfully fixed this issue. Please follow the steps from this link to update your Downloader.

    https://customer.real.com/hc/en-us/articles/8980592526747

  • null null

    It did worked Jan 27, 2026 - downloaded 4 videos from Youtube - each 4 videos was 45 minutes long.  Then today, I opened Google Chrome - saw small note - "Chrome Updated".  Then suddenly Realplayer Downloader stopped working.  Damn you, Google!

    -1
  • will smith

    I’m running into the same issue here. The downloader either doesn’t detect the video or fails midway with an “unable to download” message. From what I’ve seen in other threads, this seems to happen quite often when YouTube changes something on their side, which temporarily breaks Real Downloader.

    I’ve already tried reinstalling and checking for updates, but it’s still inconsistent—sometimes it works briefly, then stops again. space waves

    0
  • eagle sky

    I’m experiencing a very similar problem on my end. The downloader either can’t recognize the video at all or stops partway through with an “unable to download” error. Based on other discussions I’ve read, this tends to occur whenever YouTube updates something, which can temporarily disrupt Real Downloader.

    I’ve already attempted reinstalling and making sure everything is up to date, but the results are still unreliable—occasionally it works for a short time, then fails again. Block Blast

    0
  • alex wood

    I'm experiencing the same errors on both my laptop and PC, which rules out a Windows 11 issue. It seems like the downloads are failing possibly due to the fact that they haven't been tested by RealNetworks. Since my system clock is auto-synced with Microsoft, that might be playing a role in causing the problem. I’ve included screenshots for better context, and I would appreciate any insights or suggestions. jenny mod

     
    1
  • Thomas Aloic

    I’m experiencing a very similar problem on my end. The downloader either can’t recognize the video at all or stops partway through with an “unable to download” error. Based on other discussions I’ve read, this tends to occur whenever YouTube updates something, which can temporarily disrupt Real Downloader.

    I’ve already attempted reinstalling and making sure everything is up to date, but the results are still unreliable—occasionally it works for a short time, then fails again.

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    1
  • salvim kelvot

    I'm experiencing the same errors on both my laptop and PC, which rules out a Windows 11 issue. It seems like the downloads are failing possibly due to the fact that they haven't been tested by RealNetworks. Since my system clock is auto-synced with Microsoft, that might be playing a role in causing the problem. I’ve included screenshots for better context, and I would appreciate any insights or suggestions. 

     
    0
  • salvim kelvot

    I’m experiencing a very similar problem on my end. The downloader either can’t recognize the video at all or stops partway through with an “unable to download” error. Based on other discussions I’ve read, this tends to occur whenever YouTube updates something, which can temporarily disrupt Real Downloader.

    I’ve already attempted reinstalling and making sure everything is up to date, but the results are still unreliable—occasionally it works for a short time, then fails again.

     

    0
  • RN Support

    We are happy to announce that the recent issue affecting YouTube downloads has been resolved. 
     
    If you are still experiencing problems, please make sure you have the latest version of RealPlayer Downloader installed. 
     
    For older versions of RealPlayer (v.22 & v.20/20), an update will be released soon.

    0

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