unable to playback saved videos using Windows 8.1 and Google Chrome

Gary Gillon

• March 25, 2022 12:43

I am unable to playback saved videos when I try to play a video from my Library Real Player responds with "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available" 

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  RN Support

  • March 29, 2022 18:10

  You may run into this problem if the video format is not supported by RealPlayer. If you feel it is a regular MP4 format, please reinstall RealPlayer and try again.

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