unable to upgrade realplayer downloader to premium

Darrell Mayeda

• July 03, 2026 18:37

I downloaded the free versions of realplayer 25, and realplayer downloader 25.  When trying to download videos from YouTube some videos say they can only be downloaded using premium.  I'm trying to purchase the premium version of realplayer downloader but can't get past the verify page.  I'm having problems with my vision.  I guess until I can resolve my vision problems, I'll need to use a different software to download videos until  I can resolve this and try to upgrade again.

 

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  RN Support

  • July 13, 2026 20:40

  Can you please share the URL of the video that you are unable to download from YouTube?

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  Thomas Aloic

  • August 10, 2026 09:59

  I’m experiencing a very similar problem on my end. The downloader either can’t recognize the video at all or stops partway through with an “unable to download” error. Based on other discussions I’ve read, this tends to occur whenever YouTube updates something, which can temporarily disrupt Real Downloader.

  I’ve already attempted reinstalling and making sure everything is up to date, but the results are still unreliable—occasionally it works for a short time, then fails again.

   

   

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  abbay seal

  • September 25, 2026 15:09

  I’m experiencing a very similar problem on my end. The downloader either can’t recognize the video at all or stops partway through with an “unable to download” error. Based on other discussions I’ve read, this tends to occur whenever YouTube updates something, which can temporarily disrupt Real Downloader.

  I’ve already attempted reinstalling and making sure everything is up to date, but the results are still unreliable—occasionally it works for a short time, then fails again.
  
  

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  victor piller

  • September 25, 2026 15:22

  I’m experiencing a very similar problem on my end. The downloader either can’t recognize the video at all or stops partway through with an “unable to download” error. Based on other discussions I’ve read, this tends to occur whenever YouTube updates something, which can temporarily disrupt Real Downloader.

   

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  RN Support

  • September 25, 2026 16:09

  Can you please let us know the following information:
   
  Please go to C:\Program Files (x86)\Real\RealPlayer.
  Right click on videodl and click Properties and then the Details tab.
   
  Please provide us with the version number you see there.
   
  Could you also provide us with a sample URL that you are unable to download

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