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4 comments

  • RN Support

    Instagram has made changes on their end which has broken the ability to download videos. Our engineering team is looking into it. We will let you know when it a fix is available. 

     

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  • Thomas Aloic

    I’m experiencing a very similar problem on my end. The downloader either can’t recognize the video at all or stops partway through with an “unable to download” error. Based on other discussions I’ve read, this tends to occur whenever YouTube updates something, which can temporarily disrupt Real Downloader.

    I’ve already attempted reinstalling and making sure everything is up to date, but the results are still unreliable—occasionally it works for a short time, then fails again.

     

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  • RN Support

    We are happy to announce that the recent issue affecting YouTube downloads has been resolved. 
     
    If you are still experiencing problems, please make sure you have the latest version of RealPlayer Downloader installed. 
     
    For older versions of RealPlayer (v.22 & v.20/20), an update will be released soon.

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  • Thomas Aloic

    I’m experiencing a very similar problem on my end. The downloader either can’t recognize the video at all or stops partway through with an “unable to download” error. Based on other discussions I’ve read, this tends to occur whenever YouTube updates something, which can temporarily disrupt Real Downloader.

    I’ve already attempted reinstalling and making sure everything is up to date, but the results are still unreliable—occasionally it works for a short time, then fails again.

    Tree Trimming

     

    0

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