Rick Falk

Richard Falk

• April 13, 2022 03:09

Downloader doesn't work in several different browsers. My videodl.exe version is 2022.2.4.0. If I execute the videodl.exe as a standalone program, it runs a CMD window (very briefly) with nothing in it and then closes the CMD window.

A lot of people are complaining about the "broken" video downloader. You should really fix this program

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  RN Support

  • April 13, 2022 15:29

  You can't run videodl as a standalone program. What you are seeing is expected behavior. Can you please provide the following information?

  • Please provide a sample URL that you are not able to download video.
  • What web browser are you using?
  • Any specific error messages you see?

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  Richard Falk

  • April 13, 2022 18:17

  Not surprised that videodl won't run as a standalone program.

  https://youtu.be/cb2w2m1JmCY
  https://youtu.be/RFUSD23ZXEw
  https://youtu.be/YkLBSLxo5LE

  https://vimeo.com/675297996

  Sample URLs above that don't work. All Youtube except one Vimeo. Clicking the button bar at the top of the browser page sometimes allows a try at downloading; other times a message that the video cannot be downloaded. The downloader program never launches indicating that a video is being downloaded.

  Chrome Version 100.0.4896.88 (Official Build) (64-bit)

  Edge Version 100.0.1185.39 (Official build) (64-bit)

  Usually NO error message. Just nothing happens. Sometimes a message saying cannot download from this page.

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  RN Support

  • April 13, 2022 20:58

  We were able to download all of these videos. You do seem to have the right versions of all mentioned here. Something else is blocking the downloader to perform correctly. Have you tried reinstalling the player? Lastly, what kind of firewall programs do you have installed?

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  Richard Falk

  • April 14, 2022 19:55

  I've turned off (and then back on) firewalls. No joy.

  It appears that what is left is to reinstall the player. How shall I reinstall the player? If I click on any of the various things on the web, I get the "free" version. But my current plan is RealPlayer20/20 PLUS. How do I retain the PLUS?

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  null null

  • April 16, 2022 15:20

  By Signing in after you have re-installed the player.

  It will upgrade to plus again, automatically.

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  Richard Falk

  • April 17, 2022 17:52

  Fixed!!! Thank you for your patience.

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