RP 25.1 Live record

Joe Henderson

• August 17, 2026 01:58

I'm trying to record a partial video from a live streaming. The player shows a blue line as if recrding only to later message "unable to download" I paid for this upgrade so how doI get it to work?

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  RN Support

  • August 20, 2026 21:41

  We are happy to announce that the recent issue affecting YouTube downloads has been resolved. 
   
  If you are still experiencing problems, please make sure you have the latest version of RealPlayer Downloader installed. 
   
  For older versions of RealPlayer (v.22 & v.20/20), an update will be released soon.

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  vanwor mersona

  • September 29, 2026 08:41

  I’m experiencing a very similar problem on my end. The downloader either can’t recognize the video at all or stops partway through with an “unable to download” error. Based on other discussions I’ve read, this tends to occur whenever YouTube updates something, which can temporarily disrupt Real Downloader.

  I’ve already attempted reinstalling and making sure everything is up to date, but the results are still unreliable—occasionally it works for a short time, then fails again.

   

   

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  RN Support

  • September 29, 2026 17:11

  can you please let us know the following information:
   
  Please go to C:\Program Files (x86)\Real\RealPlayer.
  Right click on videodl and click Properties and then the Details tab.
   
  Please provide us with the version number you see there.
   
  Could you also provide us with a sample URL that you are unable to download

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