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Downloader drop-down tab not working long enough

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5 comments

  • RN Support

    Can you please make sure your Preference is not set to "Don't show". Please see screenshot below.

     

    Please confirm.

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  • scott taylor
    I can no longer get realdownloader to work at all. Even if I open the downloader from real player and click the download from link button, nothing happens. Her is confirmation of my preferences. 
    0
  • RN Support

    Can you please let me know the exact error message you get when you click the button to download a video.

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  • scott taylor

    Sorry I totally forgot about you guys. I didn't think of doing a restart for the longest, but I finally did, and now it works fine. Sorry, I forgot to report back. There was no error message when it didn't work though, it just didn't work, like at all. I would click the button and nothing. I would pull up the downloader and insert the URL, and nothing no messages just nothing. I don't know if that will help since I was forgetting to reboot, but that is what happened. Thanks for the help.

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  • RN Support

    We are glad it is working for you.

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