"Download Video" button on pc screen.

Joseph Purpura

• August 07, 2022 16:45
• Edited

I can not get rid of the "Download Video"  button on pc  screen.

I have tried everything. It seems to come from my browsers Edge or Opera.

I  have this option Uncheck "Turn on Download This Video in Chrome, Edge and Firefox in properties of RealPlayer (FREE VERSION) but, when I uncheck, it will always come back on as "Checked".

Would someone PLEASE PLEASE show me how to GET RID OF THIS BUTTON ON MY PC SCREEN ONCE AND FOR EVEREVER.

Thank you!

Joe

 

 

0

• 

  RN Support

  • August 08, 2022 21:30

  The only setting for this is the check box in RealPlayer Downloader's Preferences. If you are unchecking it in the Preferences tab, it should not show up in Chrome, Edge and Firefox. If you reinstall RealPlayer, this will go back to the original "checked" settings.

  Since you say that it is automatically showing up after unchecking it. the most plausible reason would be some components of RealPlayer didn't install properly so these settings are not being saved. 

  Would you please reinstall RealPlayer, then go to the Preferences to uncheck the button and let us know if that helped.

  0

Please sign in to leave a comment.