Maria
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Recent activity by Maria-
Official comment Hello, To delete multiple videos: - For a range of clips: click the first clip, hold down the SHIFT key, and then click the last clip. Right-click the highlighted clips and select ''Delete''. - For...
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Official comment Hello, If you receive the error message 'No videos to download on this page', please consult this article: https://customer.real.com/hc/en-us/articles/204169018 If these steps don't help, or if I m...
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Official comment Hello, You'll be able to upgrade after the paid term expires on June 10th (as this is a prepaid subscription). After the expiration date, you'll see the option to sign up for the desired plan.
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Official comment Hello, When you originally purchased RealPlayer Plus, you purchased RealPlayer 16, which was a one-time charge. Each version (RealPlayer 18, RealPlayer 16, RealPlayer 15, etc.) is considered a sepa...
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Official comment Hello, If you receive the error message 'No videos to download on this page', please consult this article: https://customer.real.com/hc/en-us/articles/204169018 If these steps don't help, or if I m...
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Official comment Hello, As RealNetworks makes new products available to customers, it is not possible to continue supporting legacy and historic products. For more information, see: https://customer.real.com/hc/en-...
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Hello, Unfortunately, we are no longer able to offer assistance via remote control or over the phone - we're sorry for the inconvenience this may cause. We'll be more than happy to assist you here ...
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Official comment Hello, If the the Download This Video option does not appear, please follow the instructions from the article below and also click on the hyperlinks at the bottom of the article to see all the inst...
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Official comment Hello, If the the Download This Video option does not appear, please follow the instructions from the article below and also click on the hyperlinks at the bottom of the article to see all the inst...
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Official comment Hello, Please reboot your PC in Safe mode and try installing RealPlayer (using the Alternate installer). To learn how to proceed, please click on the link below and follow the instructions: https:/...