1. Community
2. Community: RealPlayer (PC Application)
3. Real player file does not player correctly

Can you please let me know the format of this file? Also, can you please let me know the URL of this video that you are downloading?

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• RN Support
• March 20, 2018 20:12
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. RealPlayer Plus will not play DVDs, I just get sound and a black screen.

Thomas,  I see that your request for a refund was processed on 3/19/2018. Depending on your financial institution, please allow a few days for the refund to post. This will appear on your next cred...

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• RN Support
• March 20, 2018 20:09
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. RealPlayer Plus will not play DVDs, I just get sound and a black screen.

Please follow the instructions from the below link to resolve this problem. https://customer.real.com/hc/en-us/articles/204041293-Seeing-green-screen-when-playing-DVD

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• RN Support
• March 20, 2018 20:08
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. I cannot get to my account from the realplayer

We sent you an email with instructions. Here it is again: Please follow the instructions from this link: https://customer.real.com/hc/en-us/articles/204041073-Update-payment-method-or-other-account...

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• RN Support
• March 20, 2018 20:07
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. Unable to sign-in to real player application

Do you see any error message when trying to sign in? If so, please let me know what the error message states. Can you also please let me know the following: 1. What is the version of Windows instal...

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• RN Support
• March 20, 2018 20:03
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. Lousy Service

Can you please let me know on which device you are signed out and won't allow you to sign back in? Unfortunately, there is no more development work on Roku.

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• RN Support
• March 20, 2018 19:58
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. Private Mode

Are you saying that when you right click on a video, you don't see the option make it Private? You may not see the option if that particular video is also stored in the Cloud. You can only make vid...

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• RN Support
• March 20, 2018 19:53
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. HOW DO I CAST FROM MY PC

You can't cast from RealPlayer PC app. However, if you have files in the Cloud, you can login to your Cloud account using Google Chrome to cast to your TV. Here is the link to be opened in Google C...

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• RN Support
• March 20, 2018 19:45
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. After converting video to MP3 I can't save to my library get error message

Please reinstall RealPlayer to resolve this issue. https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows  

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• RN Support
• March 20, 2018 19:43
• 0 votes

1. Community
2. Community: RealPlayer (PC Application)
3. Some videos are 20-30-40 doubled

You can reinstall RealPlayer by following the instructions from the below link. https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-

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• RN Support
• March 20, 2018 19:41
• 0 votes