RN Support
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Recent activity by RN Support-
Can you please let us know the following information: Please go to C:\Program Files (x86)\Real\RealPlayer.Right click on videodl and click Properties and then the Details tab. Please provide us wit...
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We have changed your account to takmiyai@gmail.com
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We have redacted your email addresses.
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Please send us a screenshot.
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Rami, As requested, we updated your account with the new email address. You can now sign into RealPlayer with your new email address.
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Installing the K-Lite codec pack often helps to fix issues related to playback. You can install it from the link below: http://www.codecguide.com/download_k-lite_codec_pack_mega.htm After installin...
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We see you have your RealPlayer Plus 22 under willliambc3@ymail.com. Do you want to change the email address on your account? We are making changes to the Verify process. We can update your account...
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Does this happen to all videos you play or only one or specific MP4s? We have never seen this error message before but from the looks of it, the particular video has some codecs that is not support...
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Amanda, Can you please let me know what version of RealPlayer is currently installed?
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With regards to the inability to download videos, we were able to identify the root cause and our engineering team was able to resolve it. To be able to download videos again, please follow these s...