Mark Wilton
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Activity overview
Latest activity by Mark Wilton-
Mark Wilton commented,
Arvin, Thank you for your reply. I was going to tell you that I had already tried this fix, but was unable to get into Preferences, as indicated in an earlier message. Instead, I decided to do so...
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Mark Wilton commented,
Viswanathan, Further to the above. I have discovered that if I click on the Download this Video button when in Internet Explorer, even though the Downloader dialog opens with the pointer spinning ...
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Mark Wilton commented,
Viswanathan, Further to the above. The next time I booted my machine, the problem recurred and I cannot get Downloader to download. The pointer continues to spin busy. Now I am totally confused....
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Mark Wilton commented,
Viswanathan, I don't know what happened, but the Downloader now works. I backed up my C: drive, then followed your instructions: I uninstalled RealPlayer I ran the MS Program_Install_and_Uninstall...
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Mark Wilton commented,
Viswanathan, Further to my prior reply, I have since uninstalled IE 11 and reinstalled it. This did NOT fix the problem. Mark.
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Mark Wilton commented,
Viswanathan, Thank you for your reply. I had taken these steps previously with no success. I just tried following these steps again, and again, I am experiencing the same problem. Mark.
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Mark Wilton commented,
Arvin, I tried the instructions in the article to which you pointed me, but I cannot open the Preferences in the Downloader --- the dialog box does not respond to any clicks --- the pointer is spin...
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Mark Wilton created a post,
Downloader opens but does not respond
I have updated RealPlayer to the most recent version (18.1.7.343 - downloaded 2 days ago). I first did a clean uninstall of the older version, then proceeded to do the new install. When I attempt ...