RN Support
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Actividad reciente de RN Support-
We tested a few 4K videos and we were able to download them. Can you please share a sample URL of a 4K video you are unable to download?
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We just tested it on v.22 and it downloaded without any issues. How about videos from YouTube? Could you also provide us with a sample URL that you are unable to download and the web browser you ar...
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Can you please check if you still have a valid download path in your RealPlayer Downloader's Preference? If it is empty with no download path, you will run into this issue.
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If you don't want to upgrade, you will need to uninstall RealPlayer 22 and install RealPlayer v.18. You can install RealPlayer v.18 by clicking this link. https://customer.real.com/hc/en-us/article...
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Can you please send a screenshot of where you see the word "watch"? The Downloaded file should automatically show the title of the file name.
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Please provide the following information and we can do it for you. Your current email address Your new email address
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Here is what we would like you to do to confirm if the problem is RealPlayer (software) or your DVD Drive (hardware).1. Insert a blank DVD in your drive.2. Go to My PC and double click your DVD dri...
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What happens when you play a video? Are you seeing any error messages? Are these videos from your local hard disk or something that is in the Cloud?
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That is the correct version. Any specific error messages? Would you want us to remotely troubleshoot the issue for you?
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Can you please let us know the following information: Please go to C:\Program Files (x86)\Real\RealPlayer.Right click on videodl and click Properties and then the Details tab. Please provide us wit...