To resolve this issue, follow the below article:
I have placed downloaded videos in the secion for burning and after clicking BURN the message " Preparing tom recede files appears. Then seconds later a window is seen carrying the message , Real Player has stopped working. A problem caused the program to stop working correctly..
How can I avoid this problem and burn DVDs/CDS
I have Realplayer plus and i routinely burn dvds of movies and videos. For some reason i am not able to burn any more dvds. everytime I try to burn a video a series of boxes come up saying I need additional software for the specific function. And I have uninstalled and re-installed the program three times and each time the DVD Plug IN is downloaded and added to my Realplayer..but this does not stop the problem. It keeps saying I need specific softeware to burn dvds. Can you please help me. I use this for business and well as hobby and I really really need this function. i can be reached at firstname.lastname@example.org OR 347-274-5198
Would you know what is the format of the file you are trying to burn to a DVD? Usually one receives such a message if they are trying to burn a video format that is not compatible with RealPlayer burn.
NÃO CONSIGO MAIS GRAVAR (BURN) DVD VIDEO - CONSIGO MONTAR TUDO PARA GRAVAR COMO SEMPRE FIZ - QUANDO INICIO A GRAVAÇÃO APARECE UMA JANELA DIZENDO - SOFTWARE TO DECODE THE MÍDIA - VIDEO BURN PLUGIN - DECODERS FOR THE FILES - REAL NETWORKS CUSTOMERS SUPPORT WEBSITE - NÃO SEI COMO INSTALAR O SOFTWARE QUE ESTÁ SENDO PEDIDO
IVAN SERIGATO - BRAZIL - email@example.com - Rua Arthur Ribeiro, 196, Vila Guarani, Matão, SP - CEP 15997-018 - fone (16) 3382-5039 - or - (16) 2016-2033 - or - (16) 9 9395-2467
Minha conta ainda está válida ou tenho que pagar novamente? Se tiver que renovar a assinatura quero fazer - Please help me - THANKS
You have an active RealPlayer Plus. You may receive this message if you are trying to burn a video format that is not supported by RealPlayer or something has gone wrong with the installation.
Please follow the instructions from the below link to resolve your issue (if the installation has gone wrong).
Please note: If you have any playlists created, you will have to recreate them.