video played old real player not now

Abowork Ali

• 2017年08月04日 11:17

I a video that played on old version real player I can not play it now. it asked me to upgrade I did upgrade but still refuse to play after I upgraded. what is going on?

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• 

  Harold

  • 2017年08月04日 14:44

  Hello,

  Please try following the steps from the link below to resolve your issue:

  https://customer.real.com/hc/en-us/articles/204041493--Unsupported-file-type-error-

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