I have updated RealPlayer to the most recent version (22.214.171.1243 - downloaded 2 days ago). I first did a clean uninstall of the older version, then proceeded to do the new install.
When I attempt to do a download by clicking on the Download this Video button, the RealDownloader dialog box opens, but the pointer simply spins busy.
Clicking on the various action points on the RealDownloader window results in the Microsoft "RealDownloader is not responding" dialog box:
This also occurs if I try to open the Downloader directly from the Windows menu.
Re-uninstalling and re-installing this version of RealPlayer does not fix the problem. I have stepped through the various knowledgebase articles and carried out almost all of the suggestions.
I am running 64-bit Windows 7 Professional Service Pack 1 and Internet Explorer 11.0.37.
Any assistance will be greatly appreciated.